Geico is the fourth most popular insurance provider in the U.S. according to YouGov. It places third in popularity among Millennials, sixth among Generation X-ers, and fifth among Baby Boomers. As a household name in the insurance industry, Geico can be a great fit for a variety of insurance needs but can be especially great for homeowners insurance. We take a deep dive in our 2021 Geico homeowners insurance review to help you determine if this company is the right insurance fit for you.
Geico Overview
Pros & Cons
Pros
- National coverage
- Affiliate and non-affiliate insurance partners
- Intuitive digital platforms
- Helpful digital resources for website and app support
- Bundle discounts for multiple Geico insurance policies
- Competitive homeowners insurance coverage
- Affordable comprehensive insurance coverage
Cons
- Higher-than-average customer complaint index
- Mediocre customer service ratings
- Third-party provider services policies
- Policies issued by Geico’s network of partners
- Limited discount options
- Discounts vary by region and issuing partner
Geico Highlights
Methodology
We evaluated the company based on their customer rating and experience, financial stability, and coverage to determine Reviews.com score and create our Geico Homeowners Insurance Review. To compare this company with home insurance companies across the board, we calculate each Reviews.com score based on the following:
- Customer Ratings — Customer ratings are an indication of satisfaction with the process of filing a claim. We measured this using J.D. Power Homeowners Satisfaction ratings.
- Coverage — As there isn’t one company to fit everyone’s needs, we evaluated companies by the amount of coverage options and add-ons available.
- Confidence — It is extremely important for insurance companies to fulfill customers’ claims. Companies with sound financial strength ratings indicate a positive history of being able to pay out claims. We measured this using AM Best’s ratings, which specializes in assessing the financial strength of insurance companies.
- Customer Experience — The amount of complaints a company receives is an indicator of the overall customer experience as it expresses dissatisfaction. We have based this measure on the NAIC National Complaint Index.
The Competition
| Company | Reviews.com Score | AM Best Financial Strength Rating | J.D. Power 2019 Score | NAIC Customer Complaints |
| Geico | 2.75 | A++ | N/A | More complaints than average |
| State Farm | 3.75 | A- | 829/1000 | More complaints than average |
| Allstate | 4 | A+ | 829/1000 | More complaints than average |
| Progressive | 3.75 | A+ | 797/1000 | Fewer complaints than average |
| Amica | 4.25 | A+ | 853/1000 | Fewer complaints than average |
*All information accurate as of August 2021
Geico vs. State Farm
When we compared customer complaints for Geico versus State Farm home insurance, State Farm has fewer complaints than Geico although most of the complaints from Geico’s customers are based on its auto insurance business. Another stand-out factor for State Farm is that the provider is a top-rated company in our survey for the best homeowners insurance companies.
In terms of availability and coverage, both companies have local agents and cover properties in all 50 states. They also offer similar discounts.
Geico vs. Allstate
Looking at customer complaints for Geico versus Allstate, the latter has a wider array of discounts like early signing discounts and homebuyer discounts, which Geico does not advertise. Another big difference is that Allstate underwrites all of its homeowners insurance policies, while Geico works with a network of partners for this type of insurance. Both companies have intuitive websites and apps and serve the 50 states in the United States.
The Bottom Line
Geico is a well-known, popular insurance company that offers homeowners coverage on par with competitor companies. It may be worth getting a quote to see if it offers a competitive premium for the coverage you need. The provider’s leading apps, tools, and website support make it very accessible to customers.
Although the company has received more complaints than the industry average, most aren’t related to homeowners insurance. Since Geico offers coverage nationwide, it could be a solid choice for homeowners insurance who want to purchase more than one policy. Current Geico insurers can get a good deal by bundling their coverages.
Geico Home Insurance FAQ
About the Authors
Lena Borrelli is a freelance writer for Reviews.com. Over the last year, she has covered insurance, finance, and more. She has been featured in TIME with NextAdvisor, Bankrate, The Simple Dollar, MYMOVE, Million Mile Secrets, Coverage.com and more. My favorite article is “How to Invest in Real Estate During COVID?” on Reviews.com.
