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ByMaggie Overholt Senior Insurance Editor

Maggie is the former lead insurance writer and editor at Reviews.com. She's written more than 70 insurance articles covering homeowners, auto, life, motorcycle, travel, and more.

The Best Online Banks

The best bank maximizes the value of your money with a variety of financial services, high earning potential, and low fees. Online banks are in a great position to perfect the banking experience on all three fronts. Lower overheads compared to traditional, brick-and-mortar banks allow them to offer competitive interest rates while shedding annoying fees. But banking isn’t only about the money; a great bank also makes transactions convenient and provides customer support.

The 5 Best Online Banks of 2019

The Best Online Banks: Summed Up

  Ally Bank Discover Capital One Axos Bank USAA
Best for Overall Frequent travelers Hybrid online Rewards checking account Military
Minimum Checking Requirement n/a n/a n/a n/a n/a
Minimum Savings Requirement n/a n/a n/a n/a n/a
Max Savings Account APY 1.80% 1.80% 1.90% 1.30% 1.22%*
One-year CD APY 2.15% 2.10% 2.20% 1.01% 1.87%

Why Trust This Review?

Since 2015, Reviews.com has helped thousands of people search for the best online bank. We’ve investigated 26 online banks and updated this review regularly over the past four years to ensure it stays accurate. The author of this review does not own stock in any of the companies mentioned, or in any other credit card providers.

Best Online Bank: Ally

Best
Online Bank

Ally Bank
Ally
Outstanding customer support, minimal fees, and a wide range of financial products and services.
Pros
Simple savings account
Customer service
Educational resources
Cons
Some account restrictions

Why we chose it

Simple savings account

If you want to keep all your banking activity under one roof, we recommend starting your search with Ally Bank. Opening a checking and savings account with Ally is simple because, like most of our top picks, it has no minimum balance requirements or monthly maintenance charges. That means you can start with whatever you have on hand and Ally won’t eat away at your balance with unnecessary fees. It also offers one of the highest-yield savings accounts we found, at 1.80% APY.

Ally also offers a full suite of banking services. Customers can open up a credit card, take out an auto or home loan, invest in an IRA or CD, and more. Ally affords you the simplicity of keeping all your finances in one place.

Customer service

The other reason we love Ally (and what put it at the top of our list) is its excellent customer support. Among all our contenders, Ally’s resources came out on top. Its reps are available 24/7 through live chat and over the phone; including phone lines for international callers and those hard of hearing. If you prefer, you can also connect through email, Facebook, Google Plus, or Twitter.

Educational resources

Ally’s website also has a robust educational section that’s aimed at improving customers’ financial literacy. We like its Wallet Wise courses, which walk you through the basics of banking, budgeting, investing, and credit. When you’re ready to move beyond the basics, you can also check out Ally’s Do It Right community. It’s full of articles and discussion boards that share best financial practices for everything from college savings to estate planning. These tools empower customers to make smarter money decisions and help you get the most value from your Ally accounts.

Points to consider

Some account restrictions

Ally charges a $10 fee for too many transactions. Customers who treat their savings account like a checking account, be warned. You can make at most six transactions per statement cycle—a limit actually imposed by federal law for electronic and phone transfers. Ally’s fee structure holds you to it. If you repeatedly perform too much activity in your savings account, Ally will eventually either close the account or convert it to checking. Ally Bank will also close your account if no funds are deposited within the first 30 days of opening it. Ally also has restrictions on wire transfers. While domestic outgoing transfers will cost $20 each, international transfers aren’t allowed.

Best for Frequent Travelers: Discover

Best for
Frequent Travelers

Discover
Discover
A wide range of services, no international fees, and APY rates up to 1.80% for online savings accounts.
Pros
No international fees
Well-rounded services
Cons
Limited customer support

Why we chose it

No international fees

What we really love about Discover, is that it doesn’t charge international fees. By comparison, most of our other top picks will slap you with a surcharge of 1-2% for every card transaction on foreign soil. It may not sound like a lot, but if you’re a frequent traveler those charges can add up quickly. We recommend looking into a Discover account if you travel often for business, if you’re a student studying abroad, or if you simply vacation a lot. Avoiding those small percentage charges could save you a lot in the long run.

Well-rounded services

Discover offers a range of services, including credit cards, loans, and IRAs. Like Ally, Axos Bank, and Capital One, it has no minimum balance requirements for checking and savings accounts. It even rings in at the highest savings APY among our finalists, at up to 1.80%.

Points to consider

Limited customer support

The main reason Discover isn’t higher up on our list is that it has poorer customer support than our other top picks. We couldn’t find an email address listed on its site, and you have to be a member to use its live chat function — which meant we couldn’t easily reach a rep while we were comparing accounts. Discover does have 24/7 phone support, which we appreciate, but it lacks the variety of channels that are important for customer satisfaction.

Best Hybrid Online Bank: Capital One

Best
Hybrid Online Bank

Capital One
Capital One
A solid online banking pick with physical locations and no international fees.
Pros
Access to brick-and-mortar branches
Accessible, high-value CDs
No international feesHigh savings account interest

Why we chose it

Access to brick-and-mortar branches

While you won’t find Capital One outposts as frequently as you see US Banks or, for that matter, Chick-fil-As, there are Capital Ones available to you if your major qualm with transferring to online banking boils down to the loss of IRL money management. Capital One offers the increased interest rates of online options with the person-to-person contact of physical offices, or Capital One Cafés, as it were. Locations are cropping up in cities across the U.S., allowing you to bring your money questions to tellers and get a cup of Peet’s coffee while you’re at it.

Accessible, high-value CDs

There’s no minimum balance to invest in a certificate of deposit, and the interest rate is competitive. Invest as little as a few hundred dollars in a CD with Capital One and start accruing 2.5% interest—that’s hot on the heels of the rates offered by Ally, but those banks require $5,000 and $1,000 minimum deposits, respectively.

No international fees

For those who travel, Capital One is a great option, nearly on-par with our top travelers pick, Discover. Like Discover, Capital One levies no international fees, meaning purchases made outside of the U.S. don’t earn you a slap on the wrist.

High savings account interest

At 1.90%, the interest rate of a savings account with Capital One is toe-to-toe with some of our other top picks. If an interest-garnering savings account is important to you in the search for an online bank, it's worth considering Capital One as a serious contender.

Best Rewards Checking Account: Axos Bank

Best
Rewards Checking Account

Axos Bank
Axos Bank
A variety of no-fee, rewards checking account options
Pros
Cashback and interest-bearing checking accounts
No maintenance fees or balance minimums
ATM reimbursements
Cons
Average APY on savings account

Why we chose it

Cashback and interest-bearing checking accounts

Formerly known as Bank of Internet USA, the rechristened Axos Bank offers checking accounts with rewards — a feature that’s usually relegated to credit cards and savings accounts. The Rewards Checking account grants APY interest (up to 1.25%) in increments, using a tiered rewards system that takes into account how many transactions you make per month and if you have monthly direct deposit set up.

The CashBack Checking account lets you earn up to 1% cash back on all transactions that require a signature (up to $2,000 in cash back per month). You earn 0.5% cash back if your daily account balance is below $1,500 and 1% cash back if it’s above that amount.

No maintenance fees or balance minimums

Axos doesn’t require any monthly fees or minimum balances to maintain a checking account, nor does it charge you for overdrafting. That means more money in your pocket.

ATM reimbursements

Unlike many other banks, which will charge $2-$5 to withdraw cash from an ATM, Axos Bank offers unlimited ATM reimbursements in the U.S. If you find yourself constantly hitting up the ATM for cash, this could be a huge chunk of change saved per month.

Points to consider

Average APY on savings account

At 1.30% APY, the Axos savings account is much better than traditional banks, but it still lags behind many of our other online bank picks in this review. If you’re looking for a higher APY, we recommend Ally Bank, our best overall pick.

Best for Military: USAA

Best for
Military

USAA Bank
USAA
Banking, investing, and insurance under one roof for active military and veterans
Pros
Wide range of services
Free reward checking accounts
ATM access nationwide
Cons
Limited to military and family members
Low APY on checking and savings

Why we chose it

Wide range of services

Membership to USAA Federal Savings Bank is not open to everyone. To become a member, you have to be active military, former military, or an honorably discharged veteran, or a family member of one of the three. But once you’re in, you’re in. USAA membership affords you access to checking and savings accounts, credit cards, personal loans, insurance, mortgages, and a slew of other benefits.

Free reward checking accounts

To bank with USAA, you don’t need to maintain a minimum balance or pay maintenance fees; you just need a $25 deposit to open a checking account. USAA has two options: the USAA Cashback Rewards Checking and the USAA Classic Checking. The USAA Cashback Rewards Checking gives you 10 cents for every debit card purchase (excluding ATM withdrawals, cash advances, tax payments, and such). The rewards can either be credited to your account or redeemed for gift cards or travel through usaa.com (minimum reward amount for redemption is $20). With the USAA Classic Checking, you can get 0.01% APY interest if you maintain a daily balance of $1,000 or more.

ATM access nationwide

While USAA only has five physical locations, you are able to withdraw funds from more than 60,000 ATMs within the U.S. The first 10 ATM withdrawals you make per month are free; after that, you’ll be charged $2 each, except when a withdrawal is made at a USAA-owned ATM. They’ll also refund up to $15 in other banks’ ATM fees.

Points to consider

Limited to military and family members

Because the USAA is a closed-membership association, its services are only available to active military, former military, eligible family members, cadets, and midshipmen.

Low APY on checking and savings

While we appreciate checking accounts that offer rewards, the interest rate offered for the USAA Classic Checking account is much lower (0.01%, or 1 cent per $1,000) than if you kept that cash in a savings account with Ally Bank (our Best Overall pick), for example.

The savings account interest rate also isn’t as competitive as other online banks. The basic savings account has a tiered APY that tops out at 0.15% for a daily account balance of $10,000 or more. The USAA Performance First Savings account is also tiered and offers a 1.02% APY, but only if you have a daily account balance of $100,000 to $249,000. Compare that to Ally Bank, which offers a 1.22% APY regardless of your balance.

Guide to Getting the Most From Online Banking

You don’t have to keep all your eggs in one basket

For brick-and-mortar banks, it makes sense to do all your banking in one place — traveling between different branches to manage separate accounts and investments can turn into a hassle. With direct banking, however, you can hand-select the best options from multiple institutions. Many experts even recommend it.

"Before you sign up for an account you should make sure you understand the fee structure. Hidden fees typically revolve around what your daily balance is, what ATM you use when you withdraw money, and whether or not you're overdrawn at any given time."

For example, you might open up a high-yield savings account at Ally or maintain a checking account with Discover for your annual vacations. This doesn’t mean you need to go overboard (most people would probably still find it a hassle to maintain several separate bank accounts), but be aware that online banking leaves you with many more options than you might typically have. You have the luxury of picking bank accounts based on what matters most to you.

Read the fine print for fees and penalties

It’s important to understand your bank’s information in full before opening an account. Often, it’s the fine-print fees that can eat away at your balance, like that $30 penalty for accidentally overdrawing your Discover checking by $1. If you know about the fee ahead of time (and know that you tend to accidentally overdraw) then you can choose a bank Axos Bank, which does charge for overdrafting. Here’s how a few common fees compare among our top picks:

  Ally Bank Discover Capital One Axos Bank USAA
Checking maintenance fee n/a n/a n/a n/a n/a
Savings maintenance fee n/a n/a n/a n/a n/a
Overdraft fee $25 n/a $35 n/a n/a
International fee 1% n/a n/a 2% 1%

Online Banks FAQ

What’s the difference between interest rate and annual percentage yield (APY)?

“It’s important to understand the difference between interest rate and APY,” says Matthew Goldberg of Bankrate, “because comparing APYs – not interest rates – is going to give you an apples-to-apples comparison of yields on an annual basis.” The number of times per year that you are paid interest dictates the value of that interest. That’s the magic of compound interest (you earn more interest on more money, so you want those deposits to be frequent) and that’s the nuance that APY encompasses. APY is the amount you earn on your investments over the course of the year.

While we’re on the subject, what about APR? The annual percentage rate, commonly advertised by credit cards, is the interest you pay on bills that aren’t paid in full or on loans you’ve taken out from the bank.

What is the best way to save money?

The answer may be different for everyone, but we recommend you start by analyzing your current financial situation. Calculate your debt, income, and any other expenses. Create a monthly budget and intentionally set a portion of your remaining income (after bills and essential expenses) to savings. You can even automate a monthly amount of money to be transferred into your savings account.

Which credit union is best?

Credit unions are not-for-profit banks that are member-owned. It’s essentially the co-op of the banking world. We considered credit unions in our search for the best bank, but none of them made it to our top picks. Nonetheless, credit unions offer every feature you’d need from a bank, including high CD rates and competitive APY.

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