Reviews Report
- New MetLife auto and home insurance policies are no longer available for purchase.
- Current MetLife auto and home insurance policies have transitioned to Farmers Insurance.
- If you are interested in a MetLife term life insurance policy, you may be able to purchase directly from MetLife or through your employer.
MetLife was founded in 1868 when there were only 37 states in the country and the telephone had yet to be invented. Over 150 years later, MetLife’s portfolio includes various life insurance, health, and pet insurance products. In recent years, MetLife also offered auto and home insurance coverage options but has since sold those divisions to Farmers Insurance, which currently manages existing MetLife home and auto policies.
MetLife Insurance Overview
| J.D. Power Customer Satisfaction Score J.D. Power scores are based on surveys for customer satisfaction and product quality. | AM Best Financial Strength AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim. | ||
|---|---|---|---|
| Pin Auto insurance* | 893/1,000 | A- (Excellent) | |
| Pin Home insurance* | 813/1,000 | A- (Excellent) | |
| Pin Life insurance | 756/1,000 | A+ (Superior) |
*These J.D. Power and AM Best scores reflect those of Farmers home and auto insurance products
MetLife Auto Insurance
In April 2021, MetLife completed the sale of the MetLife auto insurance division to Farmers Insurance. For current MetLife insurance policyholders, the policies transferred automatically to Farmers without any action needed from the policyholder. Previously, MetLife car insurance included a full lineup of coverage options and discounts. If a current MetLife policyholder needs to file a claim, they will be directed both online and through the customer service department to the appropriate claim representative at Farmers.
Although customers can not purchase a new MetLife auto insurance policy, Farmers offers a large variety of policy coverage options for new, transferring, or current policyholders. Customers can choose standard coverages, or add additional financial protection with options such as roadside coverage, full windshield replacement and glass coverage, replacement parts coverage and numerous others.
Strengths: MetLife auto insurance products are now offered and managed by Farmers insurance, one of the top ten largest national insurers by market share.
Restrictions: MetLife auto insurance policies are no longer available for purchase, but current policyholders are transferred to Farmers Insurance without any action needed on their part.
Discounts: Farmers insurance offers a long list of discounts for MetLife auto insurance customers. Discounts include multi-car, multi-policy, affinity, good driver, good student, homeowner, automatic payment, and paid in full, in addition to other savings options.
MetLife Home Insurance
Like the auto insurance portion, MetLife home insurance is now managed by Farmers Insurance. Current MetLife home insurance policyholders do not need to make any changes to transition their coverage and will file any future claim through Farmers. Previously, MetLife offered home insurance options in some states, but Farmers policies are available in almost all states.
Farmers Insurance offers a complete lineup of homeowners coverage options, including three different levels of tiered coverage. One includes an option for Guaranteed Replacement Coverage, which pays 100% of the cost of rebuilding after a covered loss, no matter what your policy limits are.
Strengths: Existing MetLife homeowners insurance policyholders will have their policy managed by Farmers insurance.
Restrictions: MetLife home insurance is now a part of the Farmers Insurance family, so new policies can no longer be purchased through MetLife.
Discounts: Under Farmers, homeowners may benefit from a wide range of discounts, including multi-policy, affinity, new roof, green home, protective devices, claims-free, and good payer discounts.
MetLife Life Insurance
MetLife home and auto insurance may no longer be purchased, but limited life insurance products are available through MetLife. However, if you are interested in purchasing a term life insurance policy as an individual, you may call MetLife customer service to see if the policy is available to be sold to you as an individual.
The term life option offered by MetLife allows you to purchase a death benefit to be paid out if you pass away during the selected term. For specific policy details, you will need to contact MetLife directly. MetLife insurance reviews show the company scores 756 out of 1,000 points with the 2021 J.D. Power Life Insurance Study, which is well below the industry average.
Strengths: MetLife has had a long-standing legacy of providing life insurance products, since its founding in 1868.
Restrictions: Most MetLife life insurance options are sold only through an employer-sponsored plan.
Frequently Asked Questions
About the Authors
Sara Coleman is a personal finance freelance writer based in Charlotte, NC. A Journalism Major who studied at the University of Georgia, she enjoys creating approachable content. She’s written for sites such as WorkingMother, BetterYouMag, and SmartMoneyMamas. She loves spending time with her husband and 3 kids, and has a healthy obsession with coffee.
