Reviews Report
- Reviews.com awards Farmers a score of 3.2 out of 5 based on customer reviews, discounts available, and coverage options.
- The average cost of a home insurance policy with Farmers is $2,006 per year.
- Farmers homeowners insurance has exceptional digital customer service experience as determined by J.D. Power.
Farmers insurance offers homeowners insurance policies to homeowners in 41 states. It has a reputation for average customer service, based on an average rankings in J.D. Power’s 2021 Property Claims Satisfaction Study and 2021 U.S. Home Insurance Study. When it comes to financial strength, Farmers receives an A (Excellent) score from AM Best. That’s lower than several competitors, but still relatively high on the rating scale.
Farmers Home Insurance Company does offer a number of ways for policyholders to save money with discounts, and homeowners can choose from three tiers of service, allowing you to customize your policy to fit your budget.
States Where Farmers’ Premiums Are Cheapest and Most Expensive
Data provided by Coverage.com
Farmers Insurance Overview
According to its website, Farmers currently writes more than 19 million policies across the U.S. However, according to J.D. Power’s 2021 Home Insurance Satisfaction Study, Farmers ranks below average in customer satisfaction, earning 813 out of 1,000 points, while the average is 825.
PROS
CONS
Farmers Home Insurance vs. The Competition
| Provider | Reviews.com Score | Average Premium* | J.D. Power Customer Satisfaction** | AM Best |
| Farmers | 3.2 | $2,006 | 813 | A |
| Travelers | 3.5 | $1,501 | 800 | A+ |
| Erie | 3.8 | $988 | 835 | A++ |
| Allstate | 3.8 | $1,861 | 829 | A+ |
Information accurate as of October 2021
*Data provided by Coverage.com
**J.D. Power’s 2020 Home Insurance Satisfaction Study. Based on a 1,000-point scale.
Farmers vs. Travelers
Travelers has a higher Reviews.com score than Farmers, which is partly accounted for by the significantly lower average premium rate. It scores below average with J.D. Power, however, and its NAIC score is 1.29, where anything over 1.0 indicates above-average complaints. Travelers advertises five discounts to Farmers’ 13, so there may not be as many ways to save money on your premium. On the other hand, Farmers home insurance add-on coverage options are fewer, so it appears there are fewer ways to customize a policy at Farmers than there are with Travelers.
Farmers vs. Erie
Erie’s average premium rate is $1,018 below Farmers insurance average rate, so if you are looking to save money on your homeowners insurance, Erie could be worth a look. Furthermore, Erie scored 835 out of 1,000 points in J.D. Power’s 2021 Home Insurance Study. Erie offers guaranteed replacement cost coverage with all policies, something that Farmers has as an option, but which can help you better recoup costs after a loss. Erie has a handful of common discounts: safety devices, advanced quote, and bundling, which saves an average of 20%, according to the company.
Farmers vs. Allstate
We rank Allstate fairly high, and it is one of the best home insurance companies that we’ve reviewed. Allstate offers plenty of optional coverage add-ons, as well as claims-free rewards and a state-of-the-art website and mobile app that let homeowners handle their insurance business easily. Its average rate was on the high side, at $1,861 to Farmers’ $2,006 but a list of eight discounts could help lower the cost of premiums.
Farmers Frequently Asked Questions
Methodology
We evaluated Farmers Insurance based on availability, customer satisfaction, financial stability, and coverage to determine Reviews.com score and create our best home insurance reviews. To compare home insurance companies with other providers across the board, we calculate each Reviews.com score based on the following:
- Coverage: The more options a home insurance company has for insurance add-ons and coverages, the higher it scores in our methodology.
- Customer Experience: We reviewed the National Association of Insurance Commissioners’ National Complaint Index and compared each homeowners insurance company’s complaint rating.
- Customer Satisfaction: With J.D. Power’s 2020 Home Insurance Satisfaction Study, we assigned a score to each company based on the rating it received.
- Financial Stability: Reviews.com utilized AM Best ratings to assign a score based on each home insurance company’s financial stability.
- Discounts: We reviewed and compared the number of discounts advertised on each home insurance company’s website. The more available discounts, the higher the score in this metric.
About the Authors
Mary Van Keuren has been covering auto and home insurance for Reviews.com for nearly five years, and has published numerous reviews of state-specific insurance trends and how to find the best insurance deals for your money. She earned B.S. and M.A. degrees from Nazareth College in Rochester, N.Y. and has been writing professionally, both in print and online, for 30+ years.
